About Us

Introduction

Since 1991, The Edmond-Howard Network of wireless industry management consultants has helped leading cellular, PCS and wireless carriers align their business, employee and customer strategies. We accomplish this goal by providing sales process design, management consultation, and highly-customized management & sales training programs.

Content in context
We've created detailed sales and mangement performance workshops, consulting services, and training programs for every major channel of distribution in the wireless communications industry:
Retail Selling Skills • Retail Store and Sales Management • Corporate Wireless Sales Training • Corporate Wireless Sales Performance Reinforcement • Indirect Account Management • Major Account Management • Wireless Data Sales Training

Results that matter
Our clients look to The Edmond-Howard Network to help them create and sustain employee enthusiasm and loyalty. Implementation of our training and consulting services has proven to increase activations, reduce our clients' CPGA, and help them prevent churn. These are the results our clients demand and get from The Edmond-Howard Network. We invite you to do the same.

Dedication to Wireless Sales Training
The Edmond-Howard Network is the only training and sales management consulting company in the business today that focuses exclusively on the wireless industry. Our clients include:

UNITED STATES RETAIL INDIRECT B2B DATA NOTES
Aerial Communications Now part of T-Mobile
AT&T Wireless Services Plus Management Conference
Airgate PCS      
AirTouch       Now part of Verizon
Alltel Mobile      
Ameritech Now part of Cingular
BellSouth Mobility       Now part of Cingular
Carolina West Wireless        
Cellular One   Plus Customer Service
CeturyTel       Now part of Alltel
Cingular  
CommNet        
CT Communications      
Dobson        
Express Wireless        
GTE Wireless Now part of Verizon
GTE (wireline) Retailing for High Performance & Profits: Store Management training— Wireline/wireless convergence program with GTE Wireless
Gulf Coast Wireless        
LA Cellular        • Now part of AT&T WS
Nextel   Consulting for Indirect Channel
Ntelos    
People’s Choice TV       MMDS; Now part of Sprint PCS
Pacific Bell Wireless   Now part of Cingular
Planet Cellular       Plus management consulting
PrimeCo       Now part of Cingular
Satellink        
SBC Wireless   Now part of Cingular
SNET   Now part of Cingular
SOL Communications       Now part of T-Mobile
Southwestern Bell Wireless   Now part of Cingular
Sprint PCS      
T-Mobile      
Telecorp   Now part of AT&T
Tritel     Now part of AT&T 
Triton     Now part of AT&T 
TSR Wireless        
U.S. Cellular   Plus Management Conference; Plus Store Management 
United Wireless        
Verizon Plus       Plus store management
Verizon Wireless   Plus RadioShack kick-off keynote address; Plus Wireless Ways 
Western Wireless    

INTERNATIONAL RETAIL INDIRECT B2B DATA NOTES
Bell Mobility     Canada; Plus Store Management
DIAX       Switzerland
GTE Movilnet Latin and South America; Plus consulting with GTE Movilnet Venezuela
MTS Mobility   Canada
Nokia       Mexico & The Caribbean
Sasktel       Canada
SK Telecom         South Korea; Channel development consulting
Tricom         Dominican Republic; Channel development consulting

CABLE INDUSTRY CUSTOMER SERVICE NOTES
Century Cable  
Charter Communications   Channel development consulting
Cox Communications  

MANUFACTURING & TECHNOLOGY CONSULTING NOTES
Homeland Integrated Security Systems  
Advanced Wireless Solutions  

CONFERNECES SPONSOR NOTES
CTIA Wireless 2004 CTIA Sessions
CTIA Wireless 2005 CTIA Sessions
CTIA Wireless 2006 CTIA Sessions
Channel Development ‘97 AIC MC & speaking
2000 International CES CEA Sessions
2001 International CES CEA Sessions
2002 International CES CEA Sessions
2003 International CES CEA Sessions; Plus engagement for conception and management of The Ultimate Wireless Superstore
2004 International CES CEA Sessions
2005 International CES CEA Sessions
2006 International CES CEA Sessions
The National Show 2003 NCTA Panel moderation
Wireless ‘97 Latin America IIWC Session
PCS ‘97 PCIA Panel moderation + Sessions
PCS ‘98 PCIA Panel moderation + Sessions
PCS ‘99 PCIA Panel moderation + Sessions
PCS 2000 PCIA Panel moderation + Sessions
RCA ‘98 Rural Cellular Association Panel moderation + Sessions
RCA ‘99 Rural Cellular Association Panel moderation + Sessions
Hot Products
People & Profits
Define how you can create new customers, increase your sales, and drive your gross profits.
Introductory Price ... $19.95

New Profits in Wireless Retailing
Designed to help you drive your sales, margins, traffic and merchandising.
$14.95
Wireless Ways III
50 new ways to grow your retail, indirect, and business to business channels.
$29.95 Special Offer $19.95
Just Enough Wireless Computing
The Rosetta Stone that helps sales people decipher the language of wireless data technology.
$39.95
Captain Crisis
The story uses literary and visual devices that takes the reader through the entire wireless retail selling cycle.
$9.00
Ask the Wireless Wizard
A unique, fun, and friendly training program that helps one discover what the wireless industry is really all about.
$79.95