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 People & Profits
Define how you can create new customers, increase your sales, and drive your gross profits.
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 New Profits in Wireless Retailing
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 Communication & Leadership in Camelot
When managers open their eyes, they learn how their people see things, and that’s the first step to improving communication.
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 New Profits in Wireless Retailing Workshop
By applying the learning points found in New Profits in Wireless Retailing to their own stores, this 54-page companion workshop will help management make more money.
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 Retail Sales Skills
Increase activations & profitability, reduce the costs of customer acquisition, & improve customer loyalty.
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 Retail Sales Skills 2
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 Retail Sales Management
Designed to help retail sales managers improve their people's performance.
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 Customer Service Workshop
Designed to help your people discover new ways to make wireless customers happy.
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 Captain Crisis
The story uses literary and visual devices that takes the reader through the entire wireless retail selling cycle.
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