Retail


Wireless Sales Training Series
Retail Sales Management ... $195.00

New! Revised, updated, and expanded!

Designed to help retail sales managers improve their people's performance.

Includes 42-page workbook, a copy of Communications and Leadership in Camelot comic book, and complete Retail Sales Management Toolkit.

 


Orientation
The reinforcement cycle
Understanding vs. action
Intervention
A protocol for intervention

Stimulation

Observation
Timing: when to observe
Observation tools
Observation productivity tool

Measurement
Sales activity tool
Sales activity tool: comments

Rewards
Changing the environment
Graphing performance
The payoff

 
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